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3 - 6 December 2021

Registration FAQs

Registration FAQs

Frequently Asked Questions for Registration

Below you will find answers to the most Frequently Asked Question regarding registration for IBC2021.

If you cannot find what you’re looking for, please contact registration@ibc.org

When and where is IBC?

IBC Exhibition: 3 – 6 December 2021

RAI Exhibition and Congress Centre

Europaplein

NL-1078 GZ Amsterdam

P.O. Box 77777

NL-1070 MS Amsterdam

The Netherlands

How do I register for IBC2021?

To register for IBC2021 click here, then click the 'Register Now' button to begin your registration.

If you have any specific queries about your registration, please contact the Registration Team at registration@ibc.org or contact the IBC office +44 (0) 20 4534 0972

How do I register for a Student pass?

For IBC2021 there are no student passes. If you would like to register for the event, please register as a visitor and you will have full access to the exhibition halls, theatres and online content. 

How do I apply for a Press pass?

All applicants for press accreditation have to verify their media status each year and IBC requires that you are reporting on or from the show to the wider global audience. Many broadcast organisations and government channels issue their employees with press cards. However, holding a press card does not automatically entitle the bearer to press accreditation for IBC2021.  

Once you have completed your online registration your eligibility will be verified and you will receive a confirmation email. If you have any queries, please contact the Press Team at press@ibc.org.   

How do I register as an Exhibitor?

Please speak to your Exhibitor Co-ordinator to invite you to register for your exhibitor pass. You will receive an email from your Exhibitor Co-Ordinator inviting you to complete your registration. Please note the invitation email does not confirm you are registered; you will need to use the link within the email to complete and confirm your registration. A standard conference or exhibition visitor pass will not grant you the correct access. IBC Digital Exhibitors must register all staff.

All exhibitor registrations must be processed through the Exhibitor Registration Console (ERC) details on how to access the platform for registrations would have been sent to your company's Exhibitor Co-ordinator.

I need an invoice for my registration

If you have registered for IBC with a pass that requires payment your registration invoice would have been sent to you via email shortly after completion. If you have lost or did not receive an invoice you can resend it by logging back into your account under the ‘My Notifications’ tab. To access your account, click here and enter your log in details.  

Alternatively if you would like to transfer your pass to a colleague please contact the Registration Team at registration@ibc.org or contact the IBC office +44 (0) 20 7832 4109. 

I registered for IBC last year and my log in details no longer work

The password for your IBC registration account will need to be updated each year. If you have previously registered for IBC, you will be sent an email with a unique link to register with. During the registration process you will be asked to create and confirm a password.

If you require assistance, please contact the Registration Team at registration@ibc.org or contact the IBC office +44 (0) 20 4534 0972 

Can children attend IBC2021?

Infants and children under the age of 16 are strictly not permitted anywhere at IBC2021. This includes all exhibition halls and conference areas during build-up, show days and dismantling.  Young adults aged 16 – 18 are permitted and must register through the appropriate process.

Where can I find hotel and travel information?

Visit our Plan Your Trip page for information on accommodation, travel, Venue information and more.

When will I receive my Badge?

Once you have completed your registration a confirmation email will be sent to the email address you registered with. Closer to the Event days the email will be sent containing a QR code which must be brought with you to print your badge onsite.

Please note your unique QR code can be scanned directly from any smart phone so there is no need to print your confirmation email.

New for 2021: Biometric facial recognition technology will be used at registration check-in to minimise person to person contact at badge collection points. IBC is employing facial recognition software to reduce interpersonal contact and speed up the badge pickup experience onsite. Around six weeks before the event begins, registered attendees will be invited via email to upload a biometric photo to be used for facial recognition.

Attendees will be resent confirmation emails with QR including link to upload a facial recognition photo in the lead up to the show so don’t worry if you can't find the original emails. You can also re-send your confirmation email to yourself by logging back into your account. To access your account, click here and enter your log in details.

You must be registered for IBC2021 before you arrive at the venue.

If you’re having any issues with logging in, please contact the Registration Team at registration@ibc.org or contact the IBC Office +44 (0) 20 4534 0972

Where do I collect my Badge?

A badge collection map will be saved here closer to the show dates.

Can I register for IBC at the Venue - During the show days in Amsterdam? 

No. Due to increased health and safety protocols and to reduce interpersonal contact there will be no on the day registration points onsite at IBC2021.  All registrations for IBC2021 must be completed before you arrive at the RAI Amsterdam.

On the day registrations will be possible online but must be complete by the time you arrive at badge pickup.

Do I need to bring ID with me to the show?

Yes. You will need to present a valid form of identification to collect your pass onsite. Acceptable forms of I.D. are a passport, driving license, ID card etc.

Please ensure you carry your personal identification with you at all times throughout IBC2021. IBC reserves the right to perform random security checks.

How can I upgrade my pass?

To upgrade your pass, please email registation@ibc.org ensuring to quote your name and registration number.  

How do I cancel my registration? 

If you have completed your registration and can no longer attend the following cancellation terms shall apply to the Visitor + pass type:

Day of booking until 8th November: 25% cancellation charge

9th November until 21st November: 50% cancellation charge

22nd November onwards: 100% cancellation charge

Should the event be cancelled because of COVID-19, the Attendee will be offered a choice of a voucher for 100% of the amount already paid to be used at IBC2022; or a full cash refund less an administration charge of £25. Please note that written notice of cancellation must be received by IBC or its nominee within the aforementioned periods.

You can cancel your registration by emailing registration@ibc.org ensuring that you quote your name, address and your registration confirmation/account number.

Alternatively, if you would like to transfer your pass to a colleague, please contact the Registration Team at  registration@ibc.org.

What is IBC365?

IBC365 is an online community platform and weekly e-bulletin that shares IBC’s unparalleled business knowledge and insight through fresh and original content, throughout the year. Find out more at ibc.org 

What is IBC Digital? 

IBC Digital allows you to create your own IBC experience.  The IBC Digital platform will run concurrently with the live event. You can connect with exhibitors, view onsite content and sessions, watch video on demand and network with industry peers, however it suits you. The systems powerful AI will use the IABM’s BaM Content Chain model to provide personalised recommendations for sessions, exhibitors and products based on information provided in the registration process.

Key functionality for attendees includes:

  • Personalised recommendations for sessions, exhibitors, and products
  • Detailed specific filter
  • My schedule functionality
  • Individual profile page
  • Gather key information about attending exhibiting companies and their products
  • Favourite exhibitors and products plus access and download exclusive content
  • Book one to one meetings with exhibitors
  • Invite your colleagues to group meetings with suppliers
  • Watch the latest industry content live and on-demand
  • Attend online-only roundtables and breakout sessions 

Exhibitors include: