In an industry where visibility, control, and scalability define the operator experience, iWedia presents its next-generation Device Management Solution (DMS) — a cloud-agnostic, fully customizable platform engineered to manage both operator-controlled and retail/OTT devices across multiple operating systems.

iWedia DMS delivers a white-label, end-to-end device management architecture that integrates seamlessly with your CRM, ACS, and support infrastructure. From bulk OTA software rollouts and remote diagnostics to real-time KPIs and comprehensive fleet health dashboards, the platform offers deep telemetry, actionable insights, and proactive support capabilities — all without increasing operational overhead.

At its core is the connectivity agent, a cross-platform SDK designed to abstract device behavior and standardize control logic, enabling faster onboarding and reliable communication across fragmented hardware ecosystems. iWedia DMS is trusted by Tier 1 operators and OEMs seeking to reduce maintenance costs, increase support precision, and extend device lifespan — all while retaining control over service quality in managed and non-managed networks.