Radix AI is redefining customer support and operational efficiency for TV operators. Our AI co-pilot provides full knowledge and deep control over end-devices, enabling proactive resolution directly in front of the customer, which has demonstrably reduced lengthy support calls by 40% and truck rolls by 27% for a global Pay TV provider. By seamlessly integrating this critical device intelligence into broader AI ecosystems via our Multi-Contextual Platform (MCP), Radix AI empowers operators to future-proof their service delivery and transform the customer experience.