Karli DeFilippo

Karli DeFilippo is the SVP and Regional Business Lead for Experience at Monks, where she manages exciting, headline-grabbing and award-winning projects with Fortune 100 clients in the innovation and experiential realm.

With nearly 20 years in the creative industry, Karli has built a career around customer experience design, adeptly navigating both large and small teams and delivering work across the globe. Her passion for fostering a people-first mindset and a collaborative approach drives continuous improvement within the practices and products she is involved in.

She’s taken the stage at AWS Summit as a Keynote speaker, outlining Monks’ provocative cases in Generative AI, and been featured in Digiday and ESTADIO, sharing her perspectives on customer experience.

Previously, Karli held key leadership roles at Jam3 and Ueno, focusing on production and partnerships. She thrives on creating innovative experiences that challenge the status quo in the ever-evolving landscape of customer experience.