Future of TV: The Changing Face of Customer/Viewer Experience

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Future of TV: The Changing Face of Customer/Viewer Experience

12 Sept 2026
E105
IBC Owner & Partners Programme

After decades of buying a TV and just plugging it to an antenna cable, the Internet has different needs to connections. From having to fiddle with logins and installing applications, to the changes to in-home infrastructure with Wi-Fi, the nature of experience has changed significantly. Certainly, what the viewer has to understand in solving issues is one of the key changes for Internet transition.

Owner session run by IET

Speakers
Chris Wood, CTO - Spicy Mango
Ian Nock, Chair IET Media, and Vice Chair Publications and Marketing - IET/SCTE/Fairmile West
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