Operational Excellence is a strategic framework for achieving comprehensive visibility in the media, entertainment, and gaming industries workflows. This approach leverages observability principles, including logs, traces, and metrics, to proactively monitor and manage complex workflows and real-time performance. Moving beyond reactive problem-solving enables system reliability and operational efficiency to drive data-driven decisions through a unified view of the entire workflow. Momento's operational excellence framework has been proven with events at large scale, like the 2025 Super Bowl with 24 million viewers and a peak of 15.5 million concurrent viewers.

Speaker: Lionel Bringuier, GM Media, Entertainment & Gaming, Momento