Exhibitor FAQs
Where can I view the Floorplan?

You can view the overview floorplan here

What are the key exhibitor deadlines?

A list of deadlines are available in the IBC Monthly Checklist located in the Exhibitor Online Manual.

Free Design Stand Exhibitors - Please note your Appointed Contractor Form, Double Decker Acknowledgment Form, Health and Safety Declaration, Method Statements, Risk Assessment Form and Stand Plan Submission Forms are due on the 2 June 2018. These documents are available in the Exhibitor Online Manual.

Submit 100 Word Catalogue Entry via Exhibitor Zone - To maximise your exposure at IBC you need to submit your company profile for the IBC Exhibition Catalogue before 2 July 2018. For IBC2018 your company profile will be used for your online entry and printed Exhibition Catalogue entry. Please ensure that you submit both your company profile and the contact details you wish to be included in the printed catalogue. This can be completed via the Exhibitor Zone in the Your Details section.

Where is the RAI Amsterdam Webshop?

To place your orders on the RAI Amsterdam Exhibitor Services Webshop please enter the Exhibitor Online Manual for more information. Once logged in click on the Service and Ordering section on the left hand tab. You can access the Online Manual via the IBC Online Exhibitor Zone.

What is included in the Shell Scheme stand?

Shell Scheme Rate includes: 

  • White melamine walls
  • One company name and stand number on the front fascia panel per stand
  • Blue carpet (tiles)
  • 1 rail with two spotlights (PAR30) for each 9m²
  • One 230 V, 9 A electrical power socket for each 9m²
  • Cost of power consumption for the spotlights, the illumination of the company name and the power socket(s)
  • Basic stand cleaning
  • Inclusion in the IBC Exhibitor List, the IBC Mobile App and other IBC promotional material where possible
  • 150-word entry in the IBC Exhibition Catalogue and an exhibitor online profile
  • Inclusion in the online product locator
  • Unlimited customer tickets - free entry to the exhibition for your customers through (available in the Exhibitor Zone)
  • A wide range of sponsorship, promotional and event opportunities throughout the show
  • Access to the registered press list (available in the Exhibitor Zone)
  • Opportunity to submit editorial and press releases to the IBC Daily News and IBC TV (the official daily publications and news programmes of IBC) and via the Online Press Releases


Download the IBC2018 Application Form to Apply for Exhibition Space

How do I order Hosts/Hostesses for my stand?

Hostesses are available to book through the Amsterdam RAI webshop. Please log into your Exhibitor Online Manual for more information. 

Where should I park my car?

Parking is not permitted in the residential streets around the Amsterdam RAI but plenty of space is available in the car parks under or near the Amsterdam RAI. To request a parking pass, please refer to the Amsterdam RAI Exhibitor Services Webshop located in the exhibitor online manual.

Parking fees - a one-day ticket costs € 14,88 excl. VAT and € 18,00 incl. VAT and a ticket for the duration of the show costs € 58,40 excl. VAT. One-day tickets can also be purchased from vending machines at the entrances and exits of the car parks. 

Lorry parking for 5 days:
Vehicle < 6 mtrs € 256,75 excl. VAT, € 325,00 incl. VAT
Vehicle > 6 mtrs € 513,50 excl. VAT, € 650,00 incl. VAT  

Electric Car parking at the RAI
There are 38 charging points at the RAI (P1 and P7 car park) booking them is not possible.

Book parking now

How do I organise delivery and collection of goods to my stand?

CEVA Show freight is the official Freight Forwarder of IBC2018. They have the exclusive responsibility for the forwarding and handling of all exhibits into and out of the exhibition halls. For more information please refer to the Exhibitor Online Manual.

How do I submit stand design plans and health and safety forms?

Abraxys is IBC's appointed Stand Plan Inspection Agency. All stand plans can be submitted through the Exhibitor Online Manual. For any further questions regarding stand plans please feel free to contact Abraxys directly. 

Abraxys Ltd (2018)
10 Barley Mow Passage
W4 4PH
United Kingdom
Tel: +44 20 8747 2045
Fax: +44 20 8747 2046
Email ibc@abraxys.com 

How do I change my contact details?

If you would like to change your point of contact for IBC related communication please email exhibition@ibc.org

What are the build up and break down dates?

For a full breakdown of dates and times please view the Event Timetable here

How can I upload our company profile?

To maximise your exposure at IBC2018 you need to submit your company profile for the IBC Exhibition Catalogue before 2 July 2018. For IBC2018 your company profile will be used for your online entry and printed Exhibition Catalogue entry. Please ensure that you submit both your company profile and the contact details you wish to be included in the printed catalogue. This can be done via the Exhibitor Zone. 

How do I get a Visa?

You may be required to provide a Visa for entry into The Netherlands. Please visit the Dutch Embassy website for more information. During your registration you will have the opportunity to request a Visa invitation letter that you can provide to your relevant Embassy to aid your application. Please be aware that the Visa process can take several weeks. To add a Visa letter to your pass you will need to log into your account using the username and password you created while registering. Once you have logged in you can request visa letters, fill in the information and it will automatically be sent to you as an email. Please contact registration@ibc.org for assistance.

How do I see the press list?

Download the press list here

How do I book a meeting facility?

IBC offer a range of meeting facility options. These include our dedicated Hall 15 Meeting Suites, Balcony Suites above Hall 1 and venue meeting rooms. For more information please  email exhibition@ibc.org

How can our company enter the IBC Awards?

As an exhibitor you are automatically entered into the Exhibition Stand Design Awards. The Judges visit every stand and agree a winner and finalist for each category. 

For information on how to enter for IBC2019 please contact marketing@ibc.org or visit show.ibc.org/awards

How can our company participate as a conference speaker?

Unlike some other conferences, we do not accept formal speaker offers but instead invite speakers directly. However we can add you or your proposed speaker to the database that is made available to our conference producers once topics and themes have been decided, should our producers be interested in engaging your speaker, they will be in touch directly. Please note that should your offer be unsuccessful, you will not receive a response. Please contact conference@ibc.org.

I would like to have an on stand function

Exhibitors are permitted to host customer events on their stands at the end of each exhibition day. All after hours functions on stands must finish by 20:00 which is when the day current is switched off.

If functions are running later than expected, the IBC Office must be informed. In some cases, the exhibitor may be required to arrange additional security. 

If you wish to host a function, prior permission from the IBC Events Team is required with the below information. Please email exhibition@ibc.org 

Company Name:
Stand Number:
Date(s) & Time(s) of function:
Type of function:
No. of people estimated to attend:

Are there any points where I can access the internet at the show?

Yes! IBC provides free WiFi in the following public areas:

  • Forum Lounge
  • Cafe Amsterdam
  • Catering Area in Europa Foyer 1
  • Grand Cafe
  • Holland - 1st Floor
  • Europa - 1st Floor
  • Ruby Lounge
  • Europa Foyer 2
  • Diamond Lounge

If you require internet access on your stand please log into the Exhibitor Online Manual and order through the Amsterdam RAI Exhibitor Services.  

Where is the shuttle bus schedule?

IBC provided a free shuttle bus service to and from a selection of the major hotels in Amsterdam directly to the RAI as well as a shuttle bus service from Schiphol Airport to the RAI and back.

All hotel shuttles buses will pick-up and drop-off at the location called P5a, opposite the Outside Exhibits and next to Hall 12.

All airport shuttles will pick-up and drop off outside Entrance C (Holland Entrance of Venue).

Map and Timetable can be found here

Who can I speak to regarding invoice and billing queries?

Please contact our finance department who will be happy to assist you with invoice and billing inquiries finance@ibc.org