Radical Transparency: how to build trust with your customers
15 Sep 2019
CE Hub Theatre - Hall 14
Radical transparency and trust with customers is underrated while blackbox algorithms are overrated. At Spideo, we develop algorithms that explain recommendations. We help companies to be at the forefront of humanizing technology. We believe that trusted engagement is the best way to avoid churn. The User Semantic Fingerprint gives the end user insights of gathered data on his/her content preferences, and suggests recommendations based on them. All of the user's personalized moodboard is editable, giving him/her the power to control it. By launching Rumo? we make this technology available to companies of all sizes, via a SaaS pricing module. This guarantees that all creative industries platforms can provide reliable, and trustworthy recommendations with their own metadata or by using our advanced semantics.