Frequently Asked Questions

Please see below a list of our most frequently asked questions. We hope you find a suitable answer to your query here, but if you can't find what you are looking for, please contact us via the options provided.

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IBC2020 Opening Times

Friday 11 Sept 10:30 - 18:00 IBC2020 Exhibition Opens
Saturday 12 Sept 09:30 - 18:00 Exhibition Open
Sunday 13 Sept 09:30 - 18:00 Exhibition Open
Monday 14 Sept 09:30 - 18:00 IBC2020 Exhibition Closes


Future IBC Dates

Year Dates
IBC2020 11 - 14 September 2020
IBC2021 10 - 14 September 2021
IBC2022 9 - 13 September 2022
IBC2023 15 - 19 September 2023
IBC2024 13 - 17 September 2024
IBC2025 12 - 16 September 2025


When and where is IBC?

IBC is held in Amsterdam every September at the RAI Amsterdam Convention Centre

The dates for IBC2020 are:

Conference: 11 September – 14 September
Exhibition: 11 September – 13 September


RAI Amsterdam Convention Centre
Europaplein 24
1078 GZ Amsterdam

What happens if IBC2020 is cancelled?

In the event that IBC2020 does not go ahead as planned, the relevant measures and communications will be in place to support and advise you on next steps. We are dedicated to ensuring a successful and safe IBC2020, and plan to proceed as planned.

Will my event insurance cover me in the event of IBC2020 cancellation?

All participants of IBC2020 have always been advised to take out the relevant business insurance for the event and should refer to their own policy and insurance. For further information related to the COVID-19 please get in touch via: statusupdates@ibc.org 

Will IBC2020 be going ahead this September at the RAI Amsterdam?

IBC2020 will be going ahead as planned from 11th -14th September 2020 at the RAI Amsterdam.  
We are aware of the concerns that COVID-19 may be causing and would like to reaffirm our commitment to delivering a safe and successful IBC2020. 

Other shows have decided to cancel, why is IBC still going ahead in September?

IBC will be working and taking the advice of the relevant local authorities until our event take place in September 2020. A list of these resources can be found below for more information.

If IBC2020 cannot take place and has to be cancelled, what is the refund policy for paid participants? 

The terms and conditions of IBC2020 can be found here. All information regarding a refund in the case of a cancellation is included in exhibitor contracts.

Our company directors have put a ban on all company travel. What are your cancellation terms and conditions?

The terms and conditions of IBC2020 can be  found here.

If the event goes ahead, what steps are IBC putting in place to ensure the health and well-being of all attendees?

We are monitoring the situation very closely and will take the advice of relevant international, national, local authorities and agencies to ensure the safety and wellbeing of all involved with our event in September. 
We continue to keep in close contact with the City of Amsterdam and the RAI, which is itself in contact with specialised Dutch institutions and partners, including the National Institute for Public Health and the Environment (RIVM), the Municipal Health Service (GGD), Amsterdam Council, Schiphol Airport, and KLM. 

How is IBC preparing for COVID-19?

We are monitoring the situation very closely and will take the advice of relevant international, national, local authorities and agencies to ensure the safety and wellbeing of all involved with our event in September. 
We continue to keep in close contact with the City of Amsterdam and the RAI, which is itself in contact with specialised Dutch institutions and partners, including the National Institute for Public Health and the Environment (RIVM), the Municipal Health Service (GGD), Amsterdam Council, Schiphol Airport, and KLM.   

The following resources are being updated regularly with timely information: 

The latest updates  from the WHO on the virus. 

The Center for Disease Control’s (CDC) recommendations for travelling. 

WHO's event planning guide with  recommendations for those planning large events. 

The CDC's interim guidance for planning mass gatherings or large community events. 

UK Government guidance

Dutch Government guidance

National Institute for Public Health and the Environment (RIVM),

Municipal Health Service (GGD)

Amsterdam Council

Who attends IBC?

Every year the senior decision makers from across the industry attend IBC. Our 1,700+ exhibitors range from well known brands to specialist experts, with 55,000+ attendees from the world of technology, media and entertainment.

When does registration open?

Passes for IBC2020 will be available from 11th May onwards.

What does my pass include?

The IBC Exhibition pass includes access to all fifteen halls and the free feature areas of the show, including the IBC Content Everywhere, IBC Big Screen Experience, IBC Awards Ceremony, Future Zone and the Esports Showcase.

There are a few registration options available for the IBC Conference which allow different levels of access, as well as free entry into the exhibition and all the feature areas on the show floor.

Do I need a visa?

You may be required to provide a visa for entry into The Netherlands. Please visit the  Dutch Embassy website for more information. During your registration you will have the opportunity to request a visa invitation letter that you can provide to your relevant Embassy to aid your application. Please be aware that the visa process can take several weeks. Please contact  registration@ibc.org if you have any questions. 

Will Brexit affect IBC2020?

Currently Brexit has no implications for IBC2020. IBC will endeavour to inform visitors and exhibitors of any future implications when/if they arise. 

What do I need to bring to IBC?

When you register you will be sent a confirmation email. Please bring this with you to gain entry to the show. You will also recieve a reminder confrmation email one week before the Show. You can also access a copy of your confirmation email, if you login to “Your Account”. Please note the QR code/barcode can be scanned directly from a smart device.

Is the venue wheelchair accessible?

The RAI Amsterdam aims to provide full access to all the facilities within the venue and recognise that some less visitors may require additional assistance. If you have any queries about access, or would like to reserve a wheelchair please email your request to RAI Amsterdam frontoffice@rai.nl. 

IBC will grant any accompanying carers the same badge type free of charge. Please contact   registration@ibc.org in order to arrange this.

Can I register onsite?

Yes you can register onsite, although it will be quicker if you register before arriving at the show. There will also be charge for onsite registration. 

Please note that IBC will only accept card payments at IBC2020.

How do I exhibit at IBC2020?

You can apply for a stand at IBC2020 and the Sales Team will endeavour to help you. Find out more about the options for exhibiting at IBC2020  here.

How do I get to IBC2020 at the RAI Amsterdam?

Amsterdam has one of the best transport systems in Europe. As an IBC attendee you are entitled to a complimentary GVB public transport pass which grants you free public transportation around Amsterdam over the IBC2020 show dates. As a valued guest of IBC, you can also take advantage of the complimentary airport shuttle service which will run over the IBC2020 show dates.

You will need to show your IBC2020 registration confirmation email to gain access to this complimentary service. For more information, please click here.

Where can I eat at IBC2020?

RAI Amsterdam offers a great selection of restaurants, cafes, and snack bars spread across the venue. This information including restaurant waiting times will also be available on the IBC2020 App.

Is there anywhere I can practice my religion?

 A quiet prayer room with washing facilities is located in the basement of the Elicium. 

Where can I access WiFi?

IBC provides free WiFi access in a number of areas which will be clearly signposted at the show

Is there an ATM at the venue?

A cash point can be found in Europa Foyer (Entrance K) and in Holland Foyer (Entrance C). 

Can you recommend any site-seeing attractions in Amsterdam?

Amsterdam has many attractions to visit. Please  click here  for more information.

What is the weather like in Amsterdam?

Amsterdam weather in September can be very unpredictable. As seasons change, temperatures dip; but there are also occasional summer-like days. Be prepared to be hot or cold, wet or dry! We recommend checking the weather forecast before you travel.

What currency is used in Amsterdam?

The currency in Amsterdam is Euros (€)

Can we book a meeting room at IBC?

Each year IBC is growing, and demand for space during the Event within the RAI Amsterdam is increasingly high. With this in mind, we are afraid that we are unable to provide the dedicated Business Lounge. However, to ensure that we do provide a similar service, there will be additional seating facilities across the venue as an alternative solution. Additionally you are able to make bookings in the RAI’s varied restaurant options to hold your business meetings. If you are exhibiting at IBC, we have a range of paid facilities that we can offer, please contact  sales@ibc.org for more details.

What is the IBC Executive Lounge and who is it for?

This is an area reserved exclusively for registered VIP pass holders. Located in the Onyx Lounge on the ground of Entrance G, the lounge offers complimentary refreshments and meeting rooms which IBC Executive Lounge members can book onsite at the reception desk.

Where is the RAI Business Centre 

The RAI Business Centre is located in the basement of the Elicium and is open to all IBC attendees. It offers a wide range of business services including printing, photocopying, binding and office supplies.

Can I register as press?

All applicants for press accreditation have to verify their media status each year. Only members of the media who are reporting on or from the show to the wider global audience may apply. Reporting internally to an industry organisation is not valid.

Bloggers are not eligible unless they can upload acceptable verification of their status.

Employees (engineers, managers, etc.) of television stations and similar organisations, makeup thousands of IBC’s visitors and are not eligible for press accreditation. They should apply for an exhibition visitor pass.

Photographers are not considered press unless they can prove that they are reporting on the show and verify who they are reporting for. Photographers who have been commissioned to take photographs of exhibitors’ stands are not eligible and should apply to the appropriate exhibitor(s) for a visitor ticket. 

Is there a press list?

Access to the press list is restricted to exhibitors only in the Exhibitor Zone. 

Filming and Photography at IBC2020

No photography or filming is allowed in the Conference or Auditorium at any time

Exhibitors are allowed to film only on their stand
Camera crews are allowed to film throughout the exhibition only where a filming permit has been issued by the Media Centre
Press are allowed to film with the permission of the subject

Allowed throughout the exhibition. All persons taking photographs should be aware that it is forbidden to publish or post photographs taken at IBC without the subject’s consent.

All persons taking photographs should maintain a courteous and non-intrusive approach at all times.

All persons filming or taking photographs must desist if requested to stop

Lost and Found

The RAI Amsterdam log all lost & found items online. To check if your item has been found, please click here.

Can children attend the show?

Due to the business nature of IBC, children under the age of 16 are not permitted to enter the RAI Amsterdam during IBC build-up, during the show or break-down.  

How can I book accommodation for IBC2020?

The official hotel booking portal is now LIVE – CLICK HERE to secure your hotel accommodation for IBC2020! We recommend reserving your room(s) early as availability is becoming increasingly limited.

Not found what you were looking for?

Please give our offices a call on +44 (0)207 832 4100 between the hours of 09:00 – 17:30 BST