What happens to my IBC2021 show investment if the December event is cancelled?
In the event of IBC having to cancel IBC2021, it has issued a revised refund policy which can be found in the below table. The revised policy allows exhibitors to recoup a partial refund of their investment after IBC’s fixed, irrecoverable costs are accounted for.
If I choose to cancel, how does this effect my 2021 voucher?
Voucher amounts from IBC2020 are relevant for stand space in the years 2021, 2022 and 2023 in accordance with the 2020 agreement. Credit amounts need to be used in the year they relate to and will be forfeited in the event of the exhibitor cancelling their space in 2021.
Do I have to do anything to qualify for the revised refund policy?
Yes, your deposit and main invoice, which accounts for 75% of your 2021 stand, needs to have been paid by 30 June 2021 in order to qualify for the revised refund policy. Non-payment will mean the cancellation policy reverts to standard Terms of Sale.
What will happen if I have not paid the deposit and main invoice payment and the show is cancelled or I chose to cancel?
Any unused vouchers from 2021, 2022 and 2023 will be applied against this balance with any remainder still falling due for payment. Non-payment will impact on the ability for IBC to provide future services.
Your Dedicated Account Manager
If you have any questions or queries at all on how the new dates impact your attendance at IBC2021, please don’t hesitate to contact your dedicated account manager:
Exhibitors in Halls 1, 2, 3, 13 and Balcony Suites:
Kimberly Lightfoot, Account Manager E: firstname.lastname@example.org P: 02078324100 option 1, then 1
Exhibitors in Halls 4, 5, 8, 9, Content Everywhere, Outside Exhibits and Meeting Suites:
Lucy Davis, Account Manager E: email@example.com P: 02078324100 option 1, then 2
Exhibitors in Halls 6, 7, 10, 11, 12 and Pods
Kevin Van T’ Kruys, Account Manager E: firstname.lastname@example.org P: 02078324100 option 1, then 3